Shipping policy

Free Shipping

All orders over $100 shipped to a U.S. address will receive Free Shipping.

Order Processing

We ship all orders from our warehouse in New Jersey using the common carriers like UPS, USPS, or FedEx.

We strive to process all orders within 2 business days of receiving them. Business days are Monday through Friday, excluding national holidays.

Shipping Methods & Delivery Times

We offer a variety of shipping methods to meet your needs. The estimated delivery times and costs will be displayed at checkout based on the weight, size of your order, and your destination.

Here are some of the shipping methods we offer

• Standard Shipping: Estimated delivery within 3-7 business days.
• Expedited Shipping: Estimated delivery within 1-3 business days.
• International Shipping: Estimated delivery time will vary depending on the destination country.

Please note: These are estimated delivery times and may vary depending on the carrier's service and customs clearance procedures.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your shipment on the carrier's website.

Additional Information

• We are not responsible for any delays caused by customs clearance for orders outside of U.S.
• Shipping costs are non-refundable for undelivered packages due to incorrect addresses provided by the customer.
• For oversized or overweight items, additional shipping charges may apply.

Contact Us

If you have any questions about our shipping policy, please feel free to contact us at info@dimaestro.us.

By placing an order with us, you agree to the terms of this shipping policy.